KIDS PICKUP — COMPLETE FLOW

Purpose

Secure child collection: only authorized adults collect students. Combines QR codes, NFC cards, teacher approval, and OTP fallback.

Roles in pickup

Method A — QR code pickup (most common)

Parent / student side

• Open app → My Gate Pass (Student Portal)
• Tap to generate QR (calls server)
• Screen shows:

- QR image

- Expires at: e.g. 10/06/2026 15:30

- Instruction: *"Present this QR code to the gate guard."*

• Parent shows QR on phone at gate

Gate side

• Staff opens Kids Pickup from dashboard bell menu → Scan QR
• Camera opens with viewfinder
• Scan parent's QR
• Processing overlay: *"Validating Gate Pass…"*
• On success: pickup request created — status Scanned, waiting teacher

Teacher approval

• Open Live Pickups (from dashboard bell or tile)
• See card example:

Marie Kouassi
Class: Grade 5 Section A
Parent Contact: +225 07 12 34 56 78
Requested By: Parent
Status: Scanned
[ RELEASE STUDENT ]

• Tap RELEASE STUDENT
• Snackbar: *"Student Released Successfully!"*
• Parent may receive: *"Marie Kouassi released safely at 14:50"*

Method B — NFC pickup

• Gate staff opens Kids Pickup → NFC mode (or Gate Terminal Kids Pickup tile)
• Student taps NFC card
• Same teacher approval flow as QR

Method C — Manual OTP (lost phone / no QR)

Available from staff dashboard Kids Pickup menu:

• Select Manual OTP Release
• Enter admission number: GVIS-2025-0142
• Tap Send OTP to Parent
• Parent receives 6-digit SMS, e.g. 847293
• Staff enters OTP in app
• Tap Verify OTP
• Pickup request created; teacher still approves in Live Pickups if policy requires

Live Pickups screen details

Dashboard bell menu (pickup)

Teachers and pickup managers see:

Badge number = count of pending/scanned pickups awaiting action.

Example story — Full afternoon cycle

Common questions

Q: QR expired.

A: Regenerate My Gate Pass — QRs have a short expiry for security.

Q: Teacher doesn't see pickup.

A: Confirm teacher has pickup permission; check internet; pull refresh on Live Pickups.

Q: OTP invalid.

A: OTP expires quickly; request a new code. Verify correct admission number.