Student Requests (Tickets)

Purpose

Students or parents ask permission for absence, lateness, sick leave, early exit — tracked with ticket number.

Who uses it

Students/Parents submit; Admin approves/rejects.

Depends on

Student enrolled, notification preferences for updates.

Example

• Marie's mother submits Sick leave Oct 6–7, reason: fever
• Ticket: REQ-K7M2P9QX
• Secretary sees bell notification: *New student request*
• Admin approves → parent gets WhatsApp: *Request REQ-K7M2P9QX approved*

Common questions

Q: Teacher cannot see requests.

A: By design teachers may not view all requests — only Admin roles process them.