Chatbot (WhatsApp / SMS)

Purpose

Parents text school WhatsApp number, get menu: fees, homework, results, pickup QR — without opening app.

Depends on

WhatsApp provider, keywords configured in Chatbot Settings, SMS credits.

Example conversation

Parent: GVIS (school keyword)

Bot: *Welcome to Green Valley. Reply 1 for fees, 2 for homework…*

Parent: 1

Bot: *Marie Kouassi balance: 0 XOF. All clear!*

Configure keywords under Chatbot → Settings.